Returns & Exchanges

At Biket Hillcrest, we want to ensure you have the best gear for your ride, which is why we offer a 30-day return policy on all unworn sports apparel and unused equipment. If your purchase doesn't meet your performance needs, we are committed to making it right through a simple exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Gear

  Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original, sellable condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Quality Check and Refund

  Once our technicians inspect the returned gear, we will process your refund or ship your replacement item within 3-5 business days.